We have a strict policy for cancellations in less than 24 hours of the service appointment time frame. Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancellations or last minute rescheduling causes a big, negative, ripple effect throughout our current day and days ahead. In an effort to keep ALL customers happy, you will be charged a small fee for last minute cancellations/rescheduling:

Cancellations that are done in less than 24 hours of the service appointment time range will result in an automatic $50 cancellation fee charge

Rescheduling appointments in less than 24 hours of the service appointment time range will result in an automatic $50 cancellation fee charge

We try to pack as much value as possible in our cleanings; we love our customers and want to make sure everyone feels taken care of! Our normal, standard, cleaning includes the outside of all appliances (refrigerator, microwave, and oven), dusting and wiping of all surfaces – such as tables, countertops, desks, dressers etc. and the wiping down of main door handles and doors, if dirty. We also vacuum and mop (if applicable) all floors in the home (not including the basement).

We pay great attention to the bathrooms and bedrooms of each home – as both places are heavily used – it’s important they are completely clean for you! 

Our normal/standard cleaning includes everything that was mentioned above. Our deep cleaning is added in addition to the standard cleaning as an Extra (added at checkout). The deep cleaning includes baseboards, window beams   and blinds if necessary (we can only reach maximum heights of 8ft), air vents, deep scrubbing of bathroom(s), and all doors and doorknobs, finally, we also wipe down chairs. The interior of appliances is included in our deep clean.

We pride ourselves on our work so either with a standard or an addition of a deep cleaning we know you’ll be fully satisfied! Give us a try – you may like us and decide to keep us around for a bit (everything would always be clean).

Yes. We provide all cleaning supply needed to get the job done. If you prefer that we use your cleaning supply/vacuum instead just let us know.

Yes, we include the baseboards in our deep cleaning service which is an Extra if you would like to add on to normal cleanings. 

The most asked question out there! It’s no surprise! But, unfortunately there’s no set time limit. We like to take our time and pride ourselves on the quality of our work – so while we would be able to give you a baseline average number, we don’t want to be held to that. Every home is different but just for an average, a 3 BR and 2 Baths may take 3-4 hrs for 2 people and 5-6 for 1 person.

We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. If you find us still scrubbing baseboards at 10pm, don’t hesitate to ask us to leave.

Great question! Yes we are! We’re going to be keeping this answer nice and simple!

We will always tidy up your sink and countertops if you have very few dishes. If you would like for us to load and start your dishwasher, note it so we can estimate the price accordingly otherwise there would be a small fee as it would be considered extra add on service.

It can be helpful to pick up things off the floors as it can help speed things along. Other than that, there is no need to clean before we arrive. We will take care of everything for you!  If you have any special requests, just let us know when we arrive. 

We have an AMAZING redo policy! If you are not completely satisfied – we’ll come back and redo any missed spots/areas completely free of charge, whenever you want!

Yes! We use all natural  Eco-Friendly products when you request. 

If you have particular products you would like to use just leave them in the comments section and we will accommodate you. If you would like to have us switch products for the next scheduled cleaning just email or text us! We’re keeping it simple here.

No, not unless you would like us to or unless there is no way for us to get out any particular stain or “gunk” build up – we may resort to a heavier all purpose cleaner with minimal chemical composition.

Yes we do! Whatever your needs are, don’t hesitate to reach out and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.

No, not unless you want to be there. We will work our way around our clients if they are home. You may also leave a key or if you need to go out while we clean its totally fine. We are trustworthy !

We currently take Zelle payments, cash or check.

Other cleaning companies request a deposit before services. We keep things simple and DO NOT request a deposit payment, however, we do ask that you have the payment ready the day service has been completed.